{"id":38103,"date":"2023-12-09T06:36:08","date_gmt":"2023-12-09T12:36:08","guid":{"rendered":"https:\/\/www.connect2first.net\/?page_id=38103"},"modified":"2024-02-15T18:34:10","modified_gmt":"2024-02-16T00:34:10","slug":"privacy-policy-terms","status":"publish","type":"page","link":"https:\/\/www.connect2first.net\/privacy-policy-terms\/","title":{"rendered":"Privacy Policy & Terms"},"content":{"rendered":"
Connect2First Internet, LLC (\u201cConnect2First\u201d) recognizes the importance of protecting your personal information, and we are committing to safeguarding your privacy. Because Connect2First respects its customers, and understands that you may be concerned about privacy, we have instituted policies intended to protect your personal information in a safe and responsible manner.<\/p>\n
Connect2First\u2019s Privacy Policy is an extension of our mission to provide quality service, excellent support, and advanced technology. This Privacy Policy applies to the information we collect when you subscribe to, access, or use Connect2First products, services, and websites. This Privacy Policy explains the types of personal information we collect, and how we collect, use, maintain, protect, and share this information. This Privacy Policy also tells you about the rights and choices you may have when it comes to your personal information.<\/p>\n
We take seriously the responsibility of protecting your privacy and the information we collect about you. The objective is to protect this information to the extent reasonably possible in accordance with this policy and normal business practices.<\/p>\n
To provide you with our Services, we may collect:<\/p>\n
When you visit our website, you may provide us with two types of information: personal information that you knowingly choose to disclose that is collected on an individualized basis, and website use information collected on an aggregate basis as you and others browse our website.<\/p>\n
Cookies are a standard feature of web browser software that allow web servers to recognize the computer used to access a website. Cookies are small pieces of data that are stored by a user\u2019s web browser on the user\u2019s hard drive. Cookies store select pieces of information that a user accesses on a web page to simplify subsequent interactions with that website by the same user or to use the information to streamline the user\u2019s transactions on related webpages. Cookies help us collect important business and technical statistics. For instance, we can use cookies to analyze how users move from one page to another; this helps us improve navigation on our website and make it easier for you to find things. We do not use these technologies to capture your individual email addresses or any personally identifying information about you, although they do permit us to aggregate information about your usage of our website.<\/p>\n
If you choose to correspond to us through email, we may retain the content of your email messages along with your email address and our responses. We also may send automated messages to you pertaining to your account, such as billing invoices and other notices. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail or telephone. We ask that you not provide us with confidential information such as social security through unsecured email.<\/p>\n
If you need to update or correct your account information (such as your mailing address, primary customer name, which services or features you subscribe to, or other details), please call the customer service number shown on your bill.<\/p>\n
Connect2First collects and maintains customer information for purposes of its operations and management. It shall not be used for any improper or unlawful purpose.<\/p>\n
Connect2First uses the information about customers in defined and responsible ways in order to manage, provide, and improve its products, services and operations for its customers. We use the information we collect to:<\/p>\n
We may use the information we collect to deliver and personalize our communications with you. For example, if you respond to a survey, we may use that information and information from your account to send you recommendations for additional Connect2First products or services that may be of interest to you and to provide you with a more personalized experience. We may use the information to remind you of a service appointment, to follow up with you after a service request, and to send you important service-related notices and announcements.<\/p>\n
We may send you promotional communications for products and services that may be of interest to you through the mail, by phone or text messages, or online. Some of these communications may be directed to you because of the Connect2First services to which you already subscribe, and some may be directed to you because of your general geographic location. For example, if we are launching a new service in a specific area, only residents of that particular area will receive that promotional communication.<\/p>\n
Data about customers\u2019 internet usage may be complied in aggregate form, and such data may be used by Connect2First to improve system operations, efficiency and overall customer service.<\/p>\n
Connect2First retains customer information for such periods of time as required by law or regulation or as reasonably necessary to provide services.<\/p>\n
Section 222 of the Federal Communications Act of 1934 (the \u201cCommunications Act\u201d) imposes limitations on Connect2First\u2019s collection, use, and sharing of information that personally identifies you when you subscribe to telecommunications services, including voice telephony. This Privacy Policy is designed to comply with those requirements.<\/p>\n
Section 222 provides privacy protections for information about the quantity, technical configuration, type, destination, location, and amount of your use of telecommunications services, including Connect2First Voice Services, and the information about those services contained on your bills for those services. This information is known as customer proprietary network information or \u201cCPNI.\u201d CPNI does not include your name, address, or telephone number, which is defined by the Communications Act as \u201csubscriber list information.\u201d However, that information is otherwise considered personally identifiable information.<\/p>\n
If you are a customer of Connect2First Voice Service, or another service that is subject to these requirements, you have the right, and Connect2First has a duty, under the Communications Act to protect the confidentiality of your CPNI. In addition, the FCC\u2019s rules provide additional privacy protections and choices regarding use and sharing of that information.<\/p>\n
The most current version of our Privacy Policy is published and maintained at www.connect2first.net. The needs of our customers and the business may change from time to time and, when that happens, we may need to modify this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on our website to keep you aware of what information we collect, how we use it, and under what circumstances we may disclose it.<\/p>\n
If you have questions about this Privacy Policy, the practices of this website, or use of customer information by Connect2First, please contact customer service, which can be reached by phone at (833) 411-2234<\/a> or by emailing Connect2First Support<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":" Introduction Connect2First Internet, LLC (\u201cConnect2First\u201d) recognizes the importance of protecting your personal information, and we are committing to safeguarding your privacy. Because Connect2First respects its customers, and understands that you may be concerned about privacy, we have instituted policies intended to protect your personal information in a safe and responsible manner. Connect2First\u2019s Privacy Policy is […]\n","protected":false},"author":27,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-nosidebar.php","meta":{"inline_featured_image":false,"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.connect2first.net\/wp-json\/wp\/v2\/pages\/38103"}],"collection":[{"href":"https:\/\/www.connect2first.net\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.connect2first.net\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.connect2first.net\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/www.connect2first.net\/wp-json\/wp\/v2\/comments?post=38103"}],"version-history":[{"count":2,"href":"https:\/\/www.connect2first.net\/wp-json\/wp\/v2\/pages\/38103\/revisions"}],"predecessor-version":[{"id":38105,"href":"https:\/\/www.connect2first.net\/wp-json\/wp\/v2\/pages\/38103\/revisions\/38105"}],"wp:attachment":[{"href":"https:\/\/www.connect2first.net\/wp-json\/wp\/v2\/media?parent=38103"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}