DMCA

During the termination period your internet service will not be restored for any reason. After this period, if you wish to restore your internet service, you must call us to apply, as we will not automatically restore services to you.

Termination of internet service will be in effect for the period communicated to you, typically no less than 180 days.

If you receive a DMCA notification of alleged infringement, and you believe in good faith that:

• The allegedly infringing works were not shared from your devices or were misidentified, or
• You have authorization from the copyright owner, or
• Your use of the work constitutes fair use under U.S. copyright law,

You may choose to submit a Counter Notification. In order to be effective, you must submit the Counter Notification in writing and include substantially the following:

• A physical or electronic signature of the Connect2First subscriber.
• A description of the material that was removed from the devices, or to which sharing has been disabled.
• A statement under penalty of perjury that the subscriber has a good faith belief that the material was removed or disabled because of mistake or misidentification of the material to be removed or disabled, or that the subscriber’s use was authorized by the copyright owner, or that the subscriber’s use of the work constitutes fair use under U.S. copyright law. If the subscriber is relying upon fair use, then they must provide a written explanation of the basis for fair use.
• The subscriber's name, address, and telephone number, along with a statement that the subscriber consents to the jurisdiction of Federal District Court for the judicial district in which the address is located.
• The subscriber must also include a statement that they are willing to accept service of process from the copyright holder or agent of the copyright holder.

The Counter Notification should be sent by mail to:

Connect2First Internet, LLC

1000 South J. P. Wright Loop Rd.

Jacksonville, AR 72076

Attention: DMCA Complaints

Upon receipt of a Counter Notification that satisfies the requirements of the DMCA, Connect2First will provide a copy of the Counter Notification to the person or entity who sent the original notification of claimed infringement. You expressly agree that any dispute is between you and the copyright holder or its agent, and you will not make Connect2First a party to any disputes or lawsuits regarding alleged copyright infringement.

If you feel that the complaints are in error, you may file a Counter Notification with Connect2First. The process to do this is set forth below. Please note: if you file a counter notification, Connect2First will forward the counter notification to the copyright holder or agent, and they will have your identity. You may wish to consult an attorney before filing a Counter Notification.

If you do not own the copyrighted work, remove the work from all computers and other devices where stored. If the file continues to be shared, Connect2First will continue to receive infringement notices about your account, and your account will be terminated pursuant to our DCMA Repeat Infringer Policy. We also recommend you remove the file sharing program that is being used to share the files.

You may receive an email alert to the preferred email address on your account or a letter to your home address. You may also receive a recorded message to your telephone number on file, a text message to your mobile telephone number on file or another form of communication from us.

We treat any customer account for whom we receive multiple DMCA notifications from content owners as a repeat infringer in accordance with our DMCA Repeat Infringer Policy.