Lifeline

The Lifeline program is a Federal Communications Commission (FCC) program that provides a monthly discount on phone and internet service for qualifying low-income households. Eligible households can receive up to $9.25 per month toward phone, internet, or bundled services

How to Apply For Lifeline

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Apply for Lifeline

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Contact Connect2First with your Application ID

(833) 411-2234

All customers must apply for Lifeline through the Universal Service Administrative Company (USAC). The USAC site guides you through eligibility and application. After the USAC qualification has been completed, notify Connect2First with your confirmation number to get the discount added to your qualifying service.

General eligibility requirements for Lifeline:

Lifeline is available to qualified customers in every U.S. state. Qualification requirements vary by state.

1 Lifeline discount is available per household, even if the household has more than 1 telephone or broadband account, including landline or wireless service.

Under the Lifeline program, a household is defined as any individual or group of individuals who live together at the same address and share income and expenses.

The Lifeline discount is not transferable and only eligible customers may enroll in the program.

For details about service standards for the Lifeline program, please see the USAC pages:

Broadband Minimum Service Standards Lifeline Voice Service Standards